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Community Support & Support Email

Support & Troubleshooting

Community Support & Support Email

Learn about the support options available for MaxCut, including how to quickly find answers in the knowledge base, when to ask a question in the community, and when to email the support team. The article also explains how to generate a support bundle to help the team diagnose issues more effectively.

Last updated on 19 Nov, 2025

Haven’t found an answer to your question? We have several support options where you can get help!

The fastest way to get help is to search for your question or issue in our Knowledge Base:
👉 https://knowledge.maxcutsoftware.com/.

If you can't find what you're looking for or still need assistance, you can contact us here: https://maxcutsoftware.com/contact-us/.

Please include the support bundle when emailing support.

When emailing our support team please include as much information as possible to replicate the error. We also appreciate if you send us the bundle files for Support. In most situations this file allows us to replicate the issue on our local support machine.

To create a support bundle go to File > Bundle Files for Support.

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